💸 Refund & Cancellation Policy
Effective Date: 26/0
Last Updated: [Insert Date]
At LevantoSMM, we are committed to providing high-quality and reliable social media marketing services. However, due to the nature of our offerings, we maintain a strict Refund and Cancellation Policy to ensure transparency and fairness for all users.
🚫 Cancellation Policy
- All orders are final once placed.
Once a service is initiated and processing has begun, it cannot be canceled, changed, or modified. - If an order has not started within the estimated time and is still in a “Pending” or “In Progress” state, you may request a cancellation by contacting our support team.
Cancellations are subject to approval and are not guaranteed. - If you submit incorrect information (e.g., invalid link, private profile, or wrong quantity), we are not responsible for failed delivery. Please double-check order details before submitting.
💰 Refund Policy
- We do not issue cash or bank refunds once a deposit has been made.
- In the case of service failure, technical errors, or incomplete delivery, a refund will be credited to your LevantoSMM account balance (wallet), which you can use for future orders.
- Refunds to the wallet apply under the following conditions:
The service has not started within the expected timeframe.
A significant portion of the service has not been delivered, and it's clear the order cannot be fulfilled. - No refund will be made if:
The order was delivered successfully as described.
You no longer wish to use the service after placing an order.
You violated the Terms of Service or submitted incorrect information.
⚠️ Non-Refundable Services
- Services marked as “No Refill / No Refund” are strictly non-refundable under any circumstances.
- Services with drop protection will only be refunded or refilled if they drop within the specified refill period mentioned in the service description.
🧾 Disputes & Chargebacks
Initiating a payment dispute or chargeback without contacting us first will result in the permanent suspension of your account.
We encourage customers to contact our support team to resolve issues amicably.
📞 Contact for Refunds or Cancellations
If you believe you are eligible for a refund or cancellation, please contact our support team with full order details:
📧 Email: levantosmm@gmail.com
💬 Telegram: @LevantoSupport
📱 WhatsApp: +91-9910922033