💸 Refund & Cancellation Policy

Effective Date: 26/0
Last Updated: [Insert Date]

At LevantoSMM, we are committed to providing high-quality and reliable social media marketing services. However, due to the nature of our offerings, we maintain a strict Refund and Cancellation Policy to ensure transparency and fairness for all users.

🚫 Cancellation Policy

  • All orders are final once placed.
    Once a service is initiated and processing has begun, it cannot be canceled, changed, or modified.
  • If an order has not started within the estimated time and is still in a “Pending” or “In Progress” state, you may request a cancellation by contacting our support team.
    Cancellations are subject to approval and are not guaranteed.
  • If you submit incorrect information (e.g., invalid link, private profile, or wrong quantity), we are not responsible for failed delivery. Please double-check order details before submitting.

💰 Refund Policy

  • We do not issue cash or bank refunds once a deposit has been made.
  • In the case of service failure, technical errors, or incomplete delivery, a refund will be credited to your LevantoSMM account balance (wallet), which you can use for future orders.
  • Refunds to the wallet apply under the following conditions:
    The service has not started within the expected timeframe.
    A significant portion of the service has not been delivered, and it's clear the order cannot be fulfilled.
  • No refund will be made if:
    The order was delivered successfully as described.
    You no longer wish to use the service after placing an order.
    You violated the Terms of Service or submitted incorrect information.

⚠️ Non-Refundable Services

  • Services marked as “No Refill / No Refund” are strictly non-refundable under any circumstances.
  • Services with drop protection will only be refunded or refilled if they drop within the specified refill period mentioned in the service description.

🧾 Disputes & Chargebacks

Initiating a payment dispute or chargeback without contacting us first will result in the permanent suspension of your account.
We encourage customers to contact our support team to resolve issues amicably.

📞 Contact for Refunds or Cancellations

If you believe you are eligible for a refund or cancellation, please contact our support team with full order details:

📧 Email: levantosmm@gmail.com
💬 Telegram: @LevantoSupport
📱 WhatsApp: +91-9910922033